Hi! Did you know that you can recommend jobs to friends and get rewarded? Try here! x
x

Denne jobben er gått ut Se liknende jobber

Accenture Application and Infrastructure Outsourcing Service Transition Manager and Team Member

The roles are part of Accenture's Nordic Mobilization team; a dedicated and specialized multi-capability team within Accenture's Application and Infrastructure Outsourcing (AO and IO) business. The team delivers the transition projects required to establish new outsourcing engagements and provides sales support to Accenture and its clients. Service transition projects are short-to medium-term projects (normally 4 weeks to 12 months) that involve specialized outsourcing planning and implementation. The Mobilization team manages specialists throughout Accenture's outsourcing business and other capabilities to ensure the successful "start up" of our new client engagements.
 
The Service Transition Manager responsibilities:
  • Support the sales team while developing of outsourcing business proposals
  • Development of transition project estimates and plans, including staffing
  • Manage transition projects on time and on budget with diverse workgroup in terms of capabilities and geographical locations.
  • Establish a relationship with key client stakeholders to facilitate and support transition projects
  • Implementation of service management processes, tools and reporting (e.g. based on ITIL)
  • Establishment of an operating model and governance structure
  • Facilitate and manage knowledge transfer between client and Accenture operational teams to transfer processes, procedures, and application and infrastructure knowledge 
The Service Transition Team Member will
  • Support transition planning and estimation
  • Participate in service transition projects in a variety of work areas
  • Support implementation of tools and processes
Candidates for the Service Transition Manager role need to demonstrate the following skills and capabilities:
  • Experience with managing application service transitions or application change/transformation projects through past roles and achievements
  • Experience with application maintenance and/or application development
  • Experience with establishing relationships with client stakeholders and managing third parties
  • A strong understanding of service management processes and frameworks (e.g. the offshore service model)
  • A understanding of the contractual and commercial arrangements for outsourcing engagements
  • Very good communication skills (verbal and in written, Norwegian and English as a minimum)
  • A willingness to work in a project-based workgroup across the Nordic region and in a variety of environments
  • Flexibility, capability and resilience to cope with constant change
  • Delivery high quality work.
Candidates for the Service Transition Team Member need to demonstrate the following skills and capabilities:
  • Application development and maintenance / IT  background from university
  • Experience with project-based work
  • Analytical skills, and the ability to utilize newly-acquired knowledge
  • A willingness to work in a project-based workgroup across the Nordic region and in a variety of environments
  • Communication skills (verbal and in written, Norwegian and English at a minimum)
  • Flexibility, capability and resilience to cope with constant change
  • Delivery high-quality work
Beskrivelsen ovenfor er fra Accenture
Søk nå

Fakta om stillingen:

Ansettelsesform
Heltid
Publisert: 04 jan. 2012
Søknadsfrist: N/A

Share job

Accenture

969
1 719 MNOK
Godt kjent

Kontakter